tv777 Privacy Policy

tv777 collects personal data from you in the course of providing its online casino, sportsbook, bingo, jackpot fishing, and related gaming services. We collect only what is necessary for the purposes described in this Privacy Policy, and we do so through several channels.

1.1 Information You Provide Directly

When you register an account, complete identity verification, contact our support team, or participate in a promotion, you may provide us with the following categories of information:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID number (e.g., passport number, SSS number, UMID, or driver's licence number);
• Contact Data: Email address, mobile number, and residential address (including barangay, city, and province within the Philippines);
• Financial Data: Payment method details including GCash account reference, PayMaya account reference, bank account details for BPI, BDO, or Metrobank, and card details where applicable;
• Verification Documents: Copies of government-issued identification, proof of address, and source-of-funds documentation submitted as part of the KYC process;
• Communications Data: The content of messages, support tickets, live chat transcripts, and feedback submissions you send to tv777.

1.2 Information We Collect Automatically

When you access and use the tv777 platform, we automatically collect certain technical and behavioural information, including:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Usage Data: Pages visited, games played, session duration, wager amounts, bet history, login timestamps, and navigation patterns within the platform;
• Location Data: General geographic location inferred from your IP address for compliance and fraud prevention purposes;
• Cookie Data: Information collected via cookies and similar tracking technologies as described in Section 5 of this Policy.

tv777 uses the personal data we collect for specific, legitimate purposes. We do not use your data for purposes incompatible with those disclosed in this Policy. The primary purposes for which we process your personal data are set out in the table below.

Where tv777 uses your personal data for direct marketing purposes — such as sending you information about bonuses, new games, or promotions — this is done only where you have provided your consent at the time of registration or thereafter. You may withdraw your marketing consent at any time by updating your account preferences or contacting [email protected].

tv777 processes your personal data on one or more of the following legal bases, in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and tv777 — specifically, to register your account, verify your identity, process transactions, and deliver gaming services;
• Legal Obligation: Processing is required to comply with applicable law, including anti-money laundering (AML) regulations, PAGCOR licensing requirements, and tax reporting obligations;
• Legitimate Interests: Processing is necessary for tv777's legitimate business interests, including fraud detection, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms;
• Consent: Where none of the above bases apply — for example, for direct marketing communications or the use of non-essential cookies — tv777 relies on your freely given, specific, informed, and unambiguous consent.

tv777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the circumstances described below, and only to the minimum extent necessary.

4.1 Service Providers

tv777 engages carefully selected third-party service providers who process personal data on our behalf to support platform operations. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard), identity verification providers, cloud hosting and infrastructure providers, customer support platform operators, and analytics service providers. All service providers are bound by data processing agreements that restrict how they may use your data.

4.2 Regulatory & Law Enforcement Authorities

tv777 may be required by law to disclose personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent authorities in the Philippines in connection with regulatory reporting, licensing obligations, or law enforcement requests. tv777 cooperates fully with such requests within the bounds of applicable law.

4.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of all or a substantial part of tv777's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is handled as a result.

4.4 With Your Consent

tv777 may share your personal data with other third parties where you have given us your explicit consent to do so. You may withdraw such consent at any time.

The tv777 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to help us understand how you use our services so we can continue to improve them.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the platform to function. They manage your login session, maintain your account security, and enable core features like your game history and account balance display. These cookies cannot be disabled.
• Functional Cookies: These remember your preferences, such as your language setting, preferred games, and notification preferences. Disabling these may affect your experience on the platform.
• Analytics Cookies: These help us understand aggregate user behaviour — which games are most popular, where users spend the most time, and where technical issues occur. The data collected is anonymised and used solely to improve the tv777 platform.
• Marketing Cookies: These are used — only with your consent — to deliver relevant promotional content based on your platform activity. You can opt out of marketing cookies at any time via your account settings.

5.2 Managing Cookies

You can control non-essential cookies via the cookie preference centre accessible from the tv777 platform. You may also configure your browser to block or delete cookies; however, doing so may impair the functionality of the tv777 platform. Note that strictly necessary cookies cannot be disabled, as they are required for the platform to operate.

tv777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes or enforce our agreements.

As a general guide, the following retention periods apply:

• Account and Transaction Data: Retained for a minimum of five (5) years after the closure of your account, in compliance with PAGCOR regulatory requirements and applicable AML legislation;
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the last transaction, whichever is later;
• Customer Support Communications: Retained for three (3) years following the resolution of the relevant support request;
• Marketing Consent Records: Retained for as long as the consent is active, plus three (3) years after withdrawal for compliance audit purposes;
• Cookie and Analytics Data: Retained for a maximum of thirteen (13) months from the date of collection.

Following the expiry of the applicable retention period, tv777 will securely delete or anonymise your personal data in accordance with our data destruction procedures.

tv777 takes the security of your personal data seriously and implements a range of technical, organisational, and procedural safeguards to protect it against unauthorised access, loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the tv777 platform is encrypted in transit using industry-standard SSL/TLS protocols;
• Encryption at Rest: Sensitive personal and financial data stored on tv777 servers is encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data within tv777 is restricted on a strict need-to-know basis. Staff with authorised access are subject to confidentiality obligations and regular security training;
• Two-Factor Authentication (2FA): tv777 supports and strongly encourages the use of 2FA for all registered player accounts to protect against unauthorised login;
• Regular Security Audits: The tv777 platform undergoes regular penetration testing and security audits by qualified third-party security professionals;
• Incident Response: tv777 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, you will be notified in accordance with the timelines required by the Data Privacy Act of 2012.

As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, you are entitled to the following rights with respect to your personal data held by tv777. To exercise any of these rights, please contact us at [email protected] with a clear description of your request.

tv777 will respond to verified data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days with prior notice to you.

The tv777 platform is strictly intended for adults aged 21 years and older, in compliance with PAGCOR regulations governing online gaming in the Philippines. tv777 does not knowingly collect personal data from any person under the age of 21.

If you are a parent or guardian and believe that a person under the age of 21 has registered an account or provided personal data to tv777, please contact us immediately at [email protected]. Upon confirmation, tv777 will promptly close the relevant account and delete all associated personal data from our systems.

tv777 employs age verification measures during the registration process and as part of ongoing KYC review to detect and prevent underage access to the platform.

tv777 is primarily based in and operates for the Philippine market. In limited circumstances, your personal data may be processed by service providers located outside the Philippines — for example, where cloud infrastructure or certain third-party technology providers operate from data centres in other jurisdictions.

Where such international transfers occur, tv777 takes appropriate safeguards to ensure your personal data continues to receive an adequate level of protection, including:

• Transferring data only to countries or organisations that the National Privacy Commission of the Philippines has recognised as providing adequate data protection;
• Entering into data processing agreements that incorporate standard contractual clauses or equivalent data protection commitments;
• Applying technical safeguards such as encryption to data transferred across borders.

tv777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes, we will notify you by email to your registered address and by a prominent notice on the tv777 platform, at least seven (7) days before the changes take effect.

Your continued use of the tv777 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you should cease using the platform and contact our support team to close your account.

The current version of this Privacy Policy is always accessible at tv777.bio/privacy-policy. The "Effective Date" at the top of this page reflects the date the current version came into force.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tv777 handles your personal data, please reach out to our support team:

Email: [email protected]
Support Hours: 24 hours a day, 7 days a week, including Philippine public holidays

tv777 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. You may direct data privacy-specific concerns directly to the DPO via the same email address above, clearly marking your message as a "DPO Inquiry."

If you are not satisfied with tv777's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph (note: this is provided for reference only and is not a clickable link on this platform).